Read UP! Your Service Great Ideas: Tools, Tips and Proven Techniques to Lift Your Service Higher (UP! Your Service!) by Ron Kaufman Online
UP! Your Service Great Ideas: Tools, Tips and Proven Techniques to Lift Your Service Higher (UP! Your Service!) ) Explore spectacular service! Discover what’s beyond the extra mile. (Chapter 2 unlocks the value. Lift your service UP! Increase service value! Add more to your customers and your bottom line.
| Title | : | UP! Your Service Great Ideas: Tools, Tips and Proven Techniques to Lift Your Service Higher (UP! Your Service!) |
| Author | : | |
| Rating | : | 4.80 (657 Votes) |
| Id Book | : | 9810529384 |
| Format Type | : | Paperback |
| Number of Pages | : | 262 Pages |
| Publish Date | : | 2005-05-14 |
| Type File | : | PDF, DOC, RTF, ePub |
Tools, tips, and proven techniques to lift your service higher. Lift your service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover what’s beyond the extra mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customers—and staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion, and profits. (Every chapter has the clues. Chapter 9 has all the answers.)
Ron Kaufman is author of the New York Times and USA Today bestseller, Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet. For more than two decades, Ron has helped companies on every continent build a culture of uplifting service that delivers real business results year after year. Making transformation his mission, Ron is one of the world's most sought-after educators, consultants, thought leaders, and customer service speakers in achieving superior service. Ron works with a successful clientele of government agencies and multinational corporations. He delivers powerful insights and global best practices enabling organizations to gain a sustainable advantage through service. Ron's methodology is easily customized to suit the unique needs of each organization, including all departments and team members from leadership to frontline. Ron is a columnist at Bloomberg BusinessWeek. He is the author of fif
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After the original launch they also chose to contact the most influential people of their target costumers. This is a fascinating selection of letters written by Charles Darwin, a man who is summed up by Stephen Jay Gould in the Foreword as being "radical in his scientific ideas, liberal in his political and social views, and conservative in personal lifestyle"
The letters in this volume cover the period stretching from his childhood up to the publication of "On the Origin of Species" in 1859, including letters sent while on his voyage round the world on the Beagle. Sierra Leone, where I was a serving Peace Corps Volunteer, had a similar class, called Krios, who descended from freed slaves brought from British America, but because Sierra Leo
After the original launch they also chose to contact the most influential people of their target costumers. This is a fascinating selection of letters written by Charles Darwin, a man who is summed up by Stephen Jay Gould in the Foreword as being "radical in his scientific ideas, liberal in his political and social views, and conservative in personal lifestyle"
The letters in this volume cover the period stretching from his childhood up to the publication of "On the Origin of Species" in 1859, including letters sent while on his voyage round the world on the Beagle. Sierra Leone, where I was a serving Peace Corps Volunteer, had a similar class, called Krios, who descended from freed slaves brought from British America, but because Sierra Leo
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